Help & FAQ

Queen of Puddings is an LLC insured business and we do our baking in a state inspected kitchen. All of our products are hand-made and hand-packaged by us in Charlottesville, VA. All mixes and baked goods are made to order. We use 100% recycled kraft boxes and FDA approved cello bags.

* PLEASE NOTE: Our products are made in a kitchen where nuts are present.

Payment

Payment should be completed within 3 days of order. It may be possible arrange local delivery and pickup in the Charlottesville area. Please send an email to see if this is an option.

All packages will ship without printed invoices in an effort to save paper. If you would like a printed invoice please log in to your account to view your order history and print invoices.

Shipping

We ship via USPS Priority within the US within 2 business days of order. Once it is shipped, orders generally arrive 1-3 business days depending on geographic location.

Refunds and Exchanges

Please contact us if your package is damaged.

Privacy Policy

Your privacy is very important to us. Please see our Privacy Policy for more information.

Additional Policies and FAQs